Brightspeed

Name: Brightspeed
Availability: InStock
Rating: 4.3960394859313965 (697 reviews)
Author: Connect Holding II LLC, dba Brightspeed

Connect Holding II LLC, dba Brightspeed

4.4

697 reviews

50K+

Downloads

Everyone

About this app

Meet the Brightspeed Fiber app—everything you need to manage your Brightspeed account from virtually anywhere. From easy log-in to tracking your installation, get ready for the service you deserve from the internet you can depend on.
Check out these great features:
• Quickly and easily log in using Touch ID or Face ID.
• Track and manage your Brightspeed appointments.
• Track your payments and view or change your plan.
• Get live support and troubleshooting tips.
• View and test your network’s speed.

Updated on

Nov 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

This app may collect these data types

App activity, App info and performance, and Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.4

686 reviews

Anne J

September 17, 2025

I have 2 accounts and can only access 1. You fixed the one I couldn't access and lost the one that was ok. I was instructed to download a 2nd brightspeed app onto my phone and sign in with a different email. When I did that, it wanted a new cc number. I put it in, and someone hacked my cc number. I got a "suspicious activity" notice and called the cc company to get that sorted out. I would like you to combine my page to include both accounts. It was that way until you forced me to get fiber.

10 people found this review helpful

John Jenkins

September 27, 2025

This is the absolute worst wifi service you can imagine. And the customer service is horrible too. We've been sitting for days waiting on a service tech that keeps rescheduling. I wouldn't give this company a penny. The wifi drops and goes in and out every 15 or 20 minutes. You can't use certain streaming like Amazon Prime. It's the worst. We are definitely going back to At&t. This is a disaster

8 people found this review helpful

Lt.Cmd. Schmiosh

August 27, 2025

Extremely disappointed with brightspeed as a company, never actually got to use the app. Payed for installation, was postponed and canceled(by brightspeed) on same day. Next business day a neighbor received installation. I called to ask about what was going on(only positive in this experience) a very kind and apologetic service person, but could not issue a refund for '30-45DAYS'!!! Had no problem taking my money right away!!!!

8 people found this review helpful

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