
Margaret Counts
Works about half the time. When you look up lab results, if you have more than a few, it takes about 10 minutes to load because for some reason it loads ALL of them first. It's an error every time. After the error you can finally tell the app what date range you're trying to view. Even without that; my login fails about half the time. When checked against the website it's "under maintenance for a few minutes" again. It's a little strange a company as large as Advent can't figure this out.
36 people found this review helpful
AdventHealth
April 27, 2022
Sorry for the bad experience with the app. The new version of the app is more stable and the update is available now. If you think we have made the app better for you, please do rate us 5 stars.

Layne Owen
Horrible app. Half of the time it just spins at login and never works. If I get in, they have tried to make it "easier" to request refills, except none of my medications are listed so I try to send a message. Then I can't get notifications from the app so I never know if the person responds. It has never worked right in the 5 years I have attempted to use it.
14 people found this review helpful

Anne Lynch
1st few years, great app. Since they changed their system it's terrible. I'm sent an email stating I have a new message. I go to the app and it's the same email address/password saved in my account for years, and when I try to log on with the same account it won't let me. Says invalid email/password. Called the tech ppl, they were NO help. Tried change to a different email account, after deleting and reinstalling the app. Won't let me. Says there is already an account. It's terrible!!!!!
109 people found this review helpful
AdventHealth
October 26, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18552388791. Thank you.