ECOVACS HOME

4.1
68.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

ECOVACS HOME debuts! With awesome connected features, our latest App allows you to control your DEEBOT anytime, anywhere, and takes your cleaning experience to a new level.

By connecting to your DEEBOT, you can:
• Start, pause, or stop cleaning
• Set a regular cleaning schedule
• Set voice report, suction power, and Do-Not-Disturb time*
• Receive notifications from your Wi-Fi enabled robot*
• Share DEEBOT with your friends through multiple accounts*
• Receive software and firmware updates*
• Access instruction manuals, video tutorials and FAQs, and contact customer service

And you can do much more with your advanced mapping DEEBOT (powered by Smart Navi™ Technology):
• Set up Virtual Boundary™ to create no-go zones*
• Use Custom Cleaning to customize any cleaning area you want*
• View real-time stats from the visual map of your home, areas cleaned, and cleaning time*
• Adjust water flow level when DEEBOT is mopping (Robots with mopping function only)*
*Features vary with models. Go to ecovacs.com to see detailed features of your model.

*** App permissions***
The application service requires the following permissions on your phone. For optional permissions, if they are not accessed, the related features will not be available, but it will not affect the basic using of the App.
[Required Permissions]
/

[Optional Permissions]
-Location: Used for device networking, discovering nearby devices, and obtaining WiFi information currently connected to the mobile device.
-Camera: Scan the QR code on the Robot for networking, and scan the sharing code for device sharing.
-Photos and Videos(Storage): Used for changing profile pictures, posting image comments, and online customer service providing feedback via images.
-Microphone: Audio and video call feature for customer service and Robot Video Manager.
-Bluetooth: Used for connecting devices via Bluetooth, enabling network configuration and robot controlling.
-Nearby Devices: Used for scanning and discovering nearby Bluetooth devices during network configuration.
-WLAN: Used for connecting to the Wi-Fi hotspot emitted by the device for network configuration.
-Notifications: Used for sending device and system notification messages to users.
-Local Network: Used to enable local network access on iOS devices, allowing connection to the Wi-Fi hotspot released by the device during network configuration.
-Music and audio: Audio and video call feature for customer service and Robot Video Manager.

Plus, you can control your DEEBOT with simple commands through Amazon Alexa and Google Home**.
**Smart Home commands are available only in some countries/regions.

Requirements:
Wi-Fi with 2.4 GHz or 2.4/5 GHz mixed band support only
Mobile device with Android 4.4 or later

Need help? Visit ecovacs.com for more information or to contact our customer service team.
Updated on
Nov 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
66.6K reviews
Kat Hughes
November 11, 2025
Used to work well, but now robot will go into a room to clean for about 2 minutes, randomly stop, then go back to the dock. when it gets to the dock, it doesn't empty or clean the brushes, but just docks and charges. the app doesn't say that the cleaning is complete. I've tried uninstalling the app and reinstalling it, I've tried resetting it, I've cleaned all of the parts, replaced everything I could, taking the mopping pads off to see if that would help. And support isn't answering my emails.
1 person found this review helpful
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Janet Davis
July 31, 2025
This is my 2nd Deebot NEO+ robot, it replaced the other Deebot NEO+. The vacuums run if you push the button on the units, I couldn't get the 1st one to program after 6-8 weeks of talking with a customer service person (who tried hard to help me connect to my phone) they sent me another one. Brand new, it says it's connected but when it goes through the process it gets 80% & I get an error message. I can't go through it again. I'll just push the button & let it go wherever it wants.
11 people found this review helpful
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SeaBasstian
August 16, 2025
Robot itself is good but the mapping is really, really, really bad m, which makes vaccum useless. Can't name the rooms, can't move furniture (wrong place) my kitchen is not thst small but on the map it looks like I can't even put my foot, can't add tile so I can just mop and vaccum thst area, when you map "do not go" still goes and gets stuck over and over. This isn't $200 robot. We'll need another one but it won't be the same brand for sure
14 people found this review helpful
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What’s new

1、Add a copy button to the network configuration failure page to quickly copy the corresponding error code and device model.
2、Fixed display errors for product prices and order totals in international orders