
Franklin Warner
Visual Mess, Very Unintuitive Interface. Very, very unclear on how you're supposed to use it to pay an auto loan. Better off going to a branch and paying in person. First vehicle payment I've ever had that requires you to transfer money to a savings account, and then transfer it to the loan account. I can't wait to see how to make principal only payments, I'll probably just go in person.
Suncoast Credit Union
November 13, 2025
Hi Franklin! We appreciate your feedback on the app's payment options and apologize it's not as seamless as expected. Please reach out to us via the Message Center in the app and the appropriate teams would be glad to help you regarding the best way to pay for your auto loan in the app. Thank you for taking the time to share your experience.

Sultan of Salt
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Password works about half the time. Not the easiest to navigate. Haven't figured out how to get payment history either. Update: not able to pay for a loan from an external method. Basically if you want to pay a car bill its a 60 mile round trip to the actual bank, unless you pay with the suncoast account that is attached to the loan. This app offers very little.
7 people found this review helpful
Suncoast Credit Union
July 18, 2024
Thanks for the feedback! Just tap on an account to view your transaction history; they're also available in your monthly eStatements in the Documents & Resource Center. To pay a bill with an external account, https://www.suncoast.com/For-You/Loans-and-Credit-Cards/Payments has the solution (Check out Speedpay!)

Candice H
Usually a good app, but when it fails it FAILS. Haven't been able to log in due to an "unexpected network error" for weeks now. no updates available, un-installed and re-installed. Made sure my VPN was off. it's usually great. super simple. but this is not the first time I haven't been able to easily log into my bank account. they definitely need to work on it...
9 people found this review helpful
Suncoast Credit Union
March 24, 2025
Hi Candice, weāre eliminating unexpected network errors to ensure a consistently smooth login experience.