Meta Ads Manager

It's a really great app in that it's easy to set up and maintain your ads. However, my account got hacked. Facebook disabled it, and there's nothing in their FAQ's about how to reopen the account. And of course, there's NO phone # to call and discuss it with anyone. I sent several emails but didnt receive a reply. So, if you decide to advertise on FB, which almost doubled my business, know that there is ZERO customer service if you need assistance with an ad or u have a billing issue!

I was given a credit to run an ad (which I used) then when the time was up, I then canceled the ad but they kept trying to charge me. The system won't let you remove your card so I had to go to PayPal and have them block FB. now I get endless notifications all day telling me my "payment was unsuccessful". I dont owe money and I can't turn off the notifications. Tried to contact FB and of course never answer.

Costly disaster! It kept saying the payment didn't go through. Couldn't make payment via credit cards. Tried using Pay Pal. I kept receiving messages that the payments didn't go through. Now my account shows multiple, duplicate payments made!!! The ai generated messages are NO help at all!!! There are no humans here!!! It is costing hours trying to fix this, if it is ever fixed!? Very expensive and time consuming mistake using this app/system!!!