
Carol Deters
After installing and uninstalling, losing track of how many times I have done so, I still get an error that an update is available, even though i have installed the update. won't let me log in. Undo the update! I haven't been able to check a ticket or scan anything on the app. Come on KS Lottery. You can do better than this. I agree with all the other reviews, the update did nothing to improve the app, only made it worse.
20 people found this review helpful

Jesse Bettis
Well, at least the app itself works, unlike MO's. It's just that theres barely any reason to bother. The "rewards" are almost always just drawings you wont won anyway. When they do get generous and offer free tickets, it seems to be just for appearances because you can't get them, it'll just say they're no longer available, as though they ran out somehow.
16 people found this review helpful

May J
Used to be able to simply scan ticket and it would tell you if you're a winner and also add it for points. Now you have to manually enter extremely long numbers from front and back of each ticket. Sometimes it accepts it...other times it makes you wait 24 hours. Super disappointed because it used to be really handy. Now it's such an inconvenience that I won't be using it anymore. It's all over the place visually and confusing. Go back to the older version PLEASE. This is straight garbage.
208 people found this review helpful
Kansas Lottery
January 5, 2024
The ticket scanner can be found by tapping the green circular button in the bottom right corner of the app, or by tapping ‘Ticket Checker’ in the hamburger menu. Once you’ve scanned to check your ticket, tap the “PlayOn” toggle to switch and scan for points. If you are experiencing issues, please contact us directly at support@playonkansas.com.